Legoland, CA: assisted access pass
We just got back from Legoland California, and I wanted to make a post about the Assisted Access Pass because I’ve seen so many questions about it in related Facebook groups and message boards. The Access Pass is an accommodation for people with autism or other disabilities so they and their group of up to six can enjoy their experience at the park.
Our son is autistic, and having the Access Pass really helped us. As many times as I’d read directions how to use it, I was still confused, but my husband figured it out. Here’s how to use it:
First of all, the Assisted Access Pass is different from the Reserve & Ride Pass. The Assisted Access Pass is specifically for those guests with disabilities and it’s free. The Reserve & Ride Pass is for anyone, and it costs money.
To get your Access Pass, go to any Guest Services window. There’s one right before bag check and one right after scanning tickets. The one inside the park seemed to have a shorter wait. Tell them your kid has autism or whatever disability and that you want an Access Pass. No documentation required.
Next, go to Ride 1. At Ride 1, go right up the *Reserve & Ride entrance. Show the worker there your Access Pass. They will 1) look at the current wait time for Ride 1. If it’s 10:00 and the current wait time for Ride 1 is 30 min, they will write 10:30 and then their authorization code. They will leave the name of the ride next to 10:30 blank. 2) Then they will let you onto Ride 1 while skipping most of the line. Then, after you are done with Ride 1, you can choose ANY other ride that is open, and get there at OR after the time written down on your Access Pass. For example, if they wrote 10:30 on your pass, show up at the Reserve & Ride entrance for Ride 2 at 10:30 OR AFTER. Even 11:00 or 12:00! Then the worker at the Reserve & Ride entrance will write down another time.
For example, if you enter the park at 10:00, you can go to Emmet’s Flying Adventure. The line is already long. Go into the Reserve & Ride entrance and wait to meet the attendant there. He/she will take a look at your pass. They will look at the current wait time for Emmet’s Flying Adventure. If it’s 20 minutes, they’ll write 10:20. You don’t have to do anything about 10:20 now, you don’t have to decide what ride you’ll ride next. Just take back your Access Pass and then the staff member will let you onto the ride. After the ride is done, choose whatever ride you want next. You don’t have to write it down anywhere. Let’s say your kid wants to ride the Unikitty ride next door and that there isn’t really a wait. So if you want, you can just go to the regular line. Turns out you didn’t really need the Access Pass for this one. The ride is over at 10:25. Next you want to go to Driving School. Oof, the line is long. You have your Access Pass that says 10:20 but it’s already 10:30 now. That’s okay. You can use your Access Pass at 10:20 or later, just not before. Go into the Reserve & Ride Entrance for Driving School. Give them your Access Pass. They’ll write a time on it - let’s say 11:10. Then you’ll go on the Driving School ride. After that, let’s say you want to eat lunch nearby. Lunch is done at 12:00. Can you use your Access Pass for the next ride even though it’s way past 11:10? Say it with me — yes! And you can use it this way all day long.
Each day you enter the park, you get a new Access Pass with someone in your group with disabilities.
The only problem we had was some attendants didn’t totally understand how to use the Access Pass. A few wrote down the current time, but that’s actually not a problem because you just have to show up at your next ride at that time or after, so it actually didn’t make much of a difference.
This was super helpful for us because there was absolutely no way our kid was going to wait 60 minutes for a ride and it would’ve just been a terrible time for him. It’s a wonderful accommodation.
